1. Home
  2. Services
  3. Sales & Lead Conversion
Sales & Lead Conversion

Every lead called, qualified and converted while it's still warm.

CXADDA's sales teams work your leads the moment they arrive: calling within minutes, qualifying against your criteria, booking meetings for your closers or closing the sale themselves. Every conversation is recorded, scored and fed back so your pipeline gets sharper every week.

SL
New lead · Meta adNorthstar Solar, Phoenix · called in 2 min
Qualified
HomeownerYes✓
Monthly bill$240✓
Roof suitableSouth-facing✓
TimelineThis quarter✓
OutcomeSite survey booked Thu 10:00 with Alex. Calendar invite and SMS reminder sent.

Example screen. Names and data are illustrative.

The challenge

Why it matters

Most businesses pay to generate leads and then let them go cold. Response takes hours, follow-up stops after one attempt, and good prospects sit untouched in spreadsheets while sales teams chase the wrong ones.

Capabilities

What we do for you

Speed-to-lead calling

New enquiries from ads, forms and marketplaces are called within minutes, inside the calling hours each market allows.

Qualification you define

Budget, need, authority and timing checked against your criteria before a lead reaches your team.

Appointment setting

Meetings booked straight into your sellers' calendars, with confirmation and reminders to cut no-shows.

Full-cycle inside sales

For transactional products, our agents present, handle objections and close, with payment links and order capture.

Upsell and cross-sell

Structured campaigns to your existing customers for upgrades, add-ons and renewals.

Multi-touch follow-up

Call, WhatsApp, SMS and email cadences until each lead converts or opts out.

How it works

From first call to steady state

  1. Calibrate

    We study your offer, ideal customer and objections, and write the playbook with your team.

  2. Pilot

    A small team works a defined lead set for two to four weeks against agreed targets.

  3. Scale

    Headcount and hours grow with results, across languages and time zones.

  4. Optimise

    Weekly reviews of conversion by source, script and agent.

Use cases

Where it works best

Every programme is configured to your products, processes and markets.

Measured on

  • Speed to lead
  • Contact rate
  • Qualified-lead rate
  • Meetings held
  • Conversion rate
  • Revenue per lead
Financial services

Loan and card lead qualification, document collection, cross-sell to existing customers.

Education

Admission enquiry call-backs, counselling bookings and fee conversion.

SaaS and B2B

Inbound demo qualification, outbound prospecting and meeting setting.

Real estate

Portal and ad leads qualified on budget and timeline, site visits booked.

Frequently asked questions

Can we pay per result instead of per hour?

Yes. After a short calibration pilot we can price per qualified lead, per meeting held or as a commission on closed sales, depending on the programme.

Do you work with our CRM?

Yes. Our agents work inside your CRM, or we provide one and sync results to yours, so every call and outcome stays on your records.

How fast can a sales team start?

A pilot team is typically live in two to three weeks, including playbook, training and test calls.

Which markets and languages can you call?

We staff for English and major world languages and follow each market's calling-hour and do-not-call rules.

More from CXADDA

Talk to us

Let's talk about sales & lead conversion

Tell us about your customers and goals. A specialist will reply within one business day with ideas for a pilot.

  • A 30-minute consultation with a senior CX specialist, free of charge
  • A recommended operating model, channels and staffing plan
  • A written proposal with a pilot you can start in weeks
How can we help?